You should have been emailed tracking on dispatch, please check your junk folders. Your bike and or parts will be sent via courier, your tracking reference number can be found on the invoice sent to you.
-------------------------------------------------------------------------------------------
Small Items/Parts
Note: Small lower value items may be sent without tracking and may take up to 15 working days to arrive.
Unfortunately we cannot consider an item (Small parts/clothing) to be lost until 15 working days has passed (according to Royal Mail procedure). Once the 15 working days have passed please contact us.
-------------------------------------------------------------------------------------------
Has it been more than 3 working days since you ordered your product?
Have checked your email account(s) for a tracking email from us?
Have checked your spam / trash folder in case your email service rejected the tracking email as spam/junk?
Is your order a pre order? Sometimes we make stock available for purchase before it’s in stock
-------------------------------------------------------------------------------------------